Return Policy

1. Eligibility for Returns

Items must be unused, in original packaging, and returned within 7 working days from the purchase date.

2. Non-Returnable Items

• Perishable goods (e.g., food, vitamins, herbs).
• Personal care and hygiene products.
• Customized or personalized items.

3. Return Procedure

Contact us via https://shefrin.in/ within 7 days of receipt to get a return authorization. Provide your order number, item description, and reason for return.

4. Exchange or Refund

Once we inspect the item, we will notify you of the approval or rejection. Refunds will be processed within 10 business days. Exchanges will depend on stock availability.

5. Shipping Fees

Customers are responsible for return shipping unless the return is due to a damaged or incorrect item.

6. Cancellations

To cancel an order, contact us immediately. Orders cannot be cancelled once shipped.

7. Damaged or Defective Items

If your item arrives damaged or defective, please notify us promptly for a replacement or refund.

8. Contact Us

If you have any questions, reach us via https://shefrin.in/.